Check your mailbox. The 2008 Consumer Assessment of Healthcare Providers and Systems (CAHPS^®)* survey has already begun.

Every year, a private survey company hired by Paramount and approved by the National Committee for Quality Assurance conducts the survey to find out what you think about Paramount Health Care. A large sample of members receives the survey, and the company follows up with a phone call if a member doesn’t complete and return the form.

You or someone you know may have been surveyed for CAHPS^® before. If you’re included in the sample again this year, it’s OK to respond because we want to know about recent care and services. Paramount is proud of our members’ high response rate. We look forward to finding out what you think about us.

How Did We Do Last Year?
For the results of last year’s survey, click here. You can also go to www.paramounthealthcare.com and click on “Member Services,” “Quality Improvement,” “Quality Report,” then “HMO Quality Report.”

* CAHPS is a registered trademark of the Agency for Healthcare Research and Quality.