From time to time, some Paramount members need to obtain health care at a nursing home.

There are many types of nursing homes and rehabilitation (rehab) centers, but only those that give the right kind of care for your needs are covered by Paramount. We monitor the quality of care and service given at the nursing homes that you may use. Some of the factors we look at are results of the nursing homes’ inspection, how much time the staff spends with patients, and clinical outcomes such as weight loss, severe pain and mobility. The table at the right presents the findings of our most recent analysis of in-Plan skilled nursing facilities (SNFs) and transitional care units (TCUs).

A TCU is a unit within a hospital that functions similarly to a nursing home. Sometimes it’s referred to as a step-down, rehab or extended-stay unit. TCUs are licensed as SNFs and are separate from the hospital itself. Generally, people who are admitted to a TCU are there for a matter of weeks — not months or years as in an actual nursing home.

Please note these chart items:

• Numbers are in red when they are above the comparison value (the highest among the state, national and peer group averages).
• CNA = certified nurse aide or certified nursing aide
• n/a = not available
• * = ProMedica Health System Facility

Some facilities are only contracted for delivery of care to Paramount members enrolled in certain products. You can verify your eligibility by calling Member Services at 1-419-887-2525 or 1-800-462-3589.

Skilled Nursing Facility Name	County	State Survey Deficiencies (fewer is better)	Average Time a Nurse Spends With Each Patient Daily (hours: minutes)	Average Time a CNA Spends With Each Patient Daily (hours: minutes)	Measures Better Than Their Comparison Values
Blakely Care Center — Bowling Green	Wood	1	1:00	2:24	10
Blakely Care Center — North Baltimore	Wood	1	0:57	2:05	5
Bowling Green Manor	Wood	0	1:50	2:19	6
Crestview of Ohio/Lake Park*	Lucas	7	2:09	1:55	3
Fox Run Manor	Hancock	3	1:14	2:21	9
Fulton Manor	Fulton	6	1:47	2:38	6
Genoa Care Center	Ottawa	4	n/a	n/a	8
Gibsonburg Health Care Center	Sandusky	n/a	n/a	n/a	0
Harborside Healthcare — Bryan	Williams	0	n/a	n/a	7
Harborside Healthcare — Defiance	Defiance	5	1:29	1:59	12
Harborside Healthcare — Perrysburg	Wood	0	1:20	1:55	10
Harborside Healthcare — Point Place	Lucas	5	1:10	1:52	6
Harborside Healthcare — Swanton	Fulton	2	1:22	1:42	8
Heartland of Browning	Lucas	1	1:45	0:30	5
Heartland of Bucyrus	Crawford	4	1:04	1:41	11
Heartland of Holly Glen	Lucas	1	1:14	1:39	3
Heartland of Oregon	Lucas	12	1:16	2:01	7
Heartland of Perrysburg	Wood	1	1:41	1:47	9
Heartland of Wauseon	Wood	0	1:14	1:55	8
The Laurels of Defiance	Fulton	9	1:20	1:59	9
Lima Manor	Defiance	4	1:24	2:56	6
Mercy Memorial Nursing Center	Allen	0	2:06	2:20	5
Orchard Villa	Lucas	3	2:10	2:33	8
Otterbein Portage Valley	Wood	1	1:21	2:25	7
Provincial House of Adrian*	Lenawee	6	0:58	2:02	10
Shawnee Manor	Allen	8	1:23	2:15	5
St. Francis Health Care Centre	Seneca	11	2:12	2:06	7
Wood Haven Health Care	Wood>	1	1:44	2:39	9
Woodlawn Nursing Home	Richland	7	1:02	1:55	13
Wyandot Manor	Wyandot	3	1:14	2:07	8

Source: “Nursing Home Compare” data published by CMS, last updated November 1, 2006

Transitional Care Unit Name	County	State Survey Deficiencies (fewer is better)	Average Time a Nurse Spends With Each Patient Daily (hours: minutes)	Average Time a CNA Spends With Each Patient Daily (hours: minutes)	Measures Better Than Their Compa- rison Values
Bellevue Hospital TCU	Sandusky	n/a	n/a	n/a	0
Firelands Regional Medical Center — South Campus	Erie	1	4:10	0:55	2
Galion Community Hospital SNF	Crawford	4	2:27	2:52	3
Herrick Manor*	Lenawee	5	1:34	2:31	3
Lima Memorial Hospital TCU*	Allen	0	6:11	3:35	2
The Toledo Hospital TCU*	Lucas	0	5:05	3:47	1

To learn more about the scores in the charts, visit the Centers for Medicare & Medicaid Services (CMS) online at www.medicare.gov/NHCompare.