Member Services can answer your questions about your health care benefits. We have a team of people ready to take your phone call.

How to Reach Us
The Member Services number is 1-419-887-2525
(TTY: 1-419-887-2526). The toll-free number is 1-800-462-3589
(TTY: 1-888-740-5670).
You can call Monday through Friday, from 7 a.m. to 7 p.m.

How We Can Help
Call Member Services:

• When you want to change your doctor
• When you need a new ID card
• When you get a medical bill by mistake
• When you want to know how to get care
• Si usted necesita a un interprete (if you need an interpreter)