¿Habla Español?

Es la ley para que los doctores, los hospitales y los planes de salud proporcionen un intérprete, gratis, cuando una persona no puede hablar o entender inglés bien.

It is the law for doctors, hospitals, and health plans to provide an interpreter for free when a person is not able to speak English well.

• To get the best care, you have to be able to tell your doctor what is wrong with you. And then the doctor has to be able to tell you about the care you will get. This can be hard if you and your doctor do not speak the same language.
• Let Member Services know you need an interpreter so that we can put a note in your file. The next time you call, we can get an interpreter on the phone right away.
• Carry an “I Speak …” card that tells others you need an interpreter.
• To ask for a card in another language, call Member Services at 1-419-887-2525 or toll-free 1-800-462-3589 (TTY: 1-419-887-2526 or 1-888-740-5670).